Palfinger, an Austrian crane and lifting solutions provider, has inaugurated its new North American parts distribution centre located in Huntley, Illinois, US.
The company has invested $15m in the centre with an aim to expedite parts delivery, minimise equipment downtime, and enhance service for dealers and customers throughout the US, Canada, and Mexico.
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The facility, spanning 16,500sqm, begins operations with approximately 60,000 part lines for equipment such as loader cranes, forklifts, cable hoists, and refuse loaders.
Situated in proximity to Chicago’s O’Hare Airport and the Rockford cargo hub, along with interstate corridors, the centre employs an AutoStore robotic system for parts selection. It anticipates handling 75,000 shipments annually in collaboration with its global logistics partner, the German company L.I.T.
Palfinger chief executive Andreas Klauser said: “Service is a growth driver for Palfinger, and North America is one of our important markets. The Huntley facility is a major investment in keeping our customers up and running. It’s about speed, reliability, and demonstrating our commitment and confidence to this region.”
The newly established parts distribution centre functions as the primary hub for Palfinger’s spare parts operations across North America, enhancing the company’s expanding online parts ordering system.
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By GlobalDataIn North America, Palfinger aims to achieve $1b in revenue by the end of the decade and to position itself as the leading provider of lifting solutions in the region.
Palfinger has stated its objective to double its global parts and service revenue by 2030 through investments in such service infrastructure. Previously, replacement parts were distributed to North American clients from four locations: Trenton, New Jersey; Niagara Falls, Canada; Oklahoma City; and Council Bluffs-Omaha.
